Specialist Award in Computer Servicing

To attain a proficiency award, you need to:

A/ Complete assignments and pass exams for three 100 hour modules/subjects

• Computer Servicing I
• Computer Servicing II
• Computer Servicing III

B/ 200 hrs work experience or an workplace project
You can satisfy this by either submitting a reference from an employer or reputable colleague; or by undertaking a major study of a workplace issue and writing a document such as a management report or business plan (under guidance from a tutor).

COURSE CONTENT

• The Computer Workshop.
• Computer and Workshop safety.
• Hardware Components.
• Different Systems & Basic Disassembly.
• System Assembly.
• Peripherals.
• Installation of software.
• Computer Maintenance.
• Troubleshooting.
• Introduction to Hardware Components
• Basic Diagnostic Equipment
• Electric Circuits & Fault Analysis
• Problem Solving & Fault Analysis
• Diagnostic Testing A
• Diagnostic Testing B
• Software Maintenance & Troubleshooting
• Disk Drives & CD-ROM
• Video & Audio Systems
• Developing A Maintenance Program
• Using Tools & Equipment.
• Electronics
• CPU Problems
• Repairing Circuit Boards & Installing Hardware Components
• Printer Problems
• Other Peripherals
• Networks
• Deciding On A Course Of Action

NOTE: The Specialist Award is made up of Computer Servicing I, II & II plus a major workplace project.

INDUSTRY PROJECT OR WORK EXPERIENCE

This is the final requirement that you must satisfy before receiving your award.

There are two options available to you to satisfy this requirement:

Alternative 1.

If you work in the computer industry (eg. as a tecnician, traineee technician or in some form of tech support); you may submit a reference from your employer, in an effort to satisfy this industry (ie. workplace project) requirement; on the basis of RPL (ie. recognition for prior learning), achieved through your current and past work experience.

The reference must indicate that you have skills and an awareness of your industry, which is sufficient for you to work in a position of responsibility.

Alternative 2.

If you do not work in the Information Technology industry, you need to undertake a project as follows.

Procedure for a Workplace Project

This project is a major part of the course involving the number of hours relevant to the course (see above). Although the course does not contain mandatory work requirements, work experience is seen as highly desirable.

This project is based on applications in the work place and specifically aims to provide you with the opportunity to apply and integrate skills and knowledge developed through various areas of this course.

You will design this project in consultation with a tutor to involve industry based activities in the area of specialized study which they select to follow in the course. The project outcomes may take the form of a written report, folio, visuals or a mixture of forms. Participants with relevant, current or past work experience will be given exemption from this project if they can provide suitable references from employers that show they have already fulfilled the requirements of this project.

Your 200 hours may be split into two projects each of 100 hours. This will offer the student better scope to fulfill the needs of their course and to meet the number of hours required. Alternatively, you may wish to do one large project with a duration of 200 hours.

You will be assessed on how well they achieve the goals and outcomes they originally set as part of their negotiations with their tutor. During each 100 hours of the project, you present three short progress reports. These progress reports will be taken into account when evaluating the final submission. The tutor must be satisfied that the work submitted is original.

If you wish to do one large 200 hour report, then only three progressive reports will be needed (however the length of each report will be longer).

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