Industrial Psychology

By understanding the thought processes that take place in the minds of people at work, a manager or supervisor can develop empathy for their staff, and apply this empathy to the way they manage the workplace. Learn about:

• workplace conditions
• effects of management
• motivation and incentives
• social effects
• psychological conditions
• recruitment and more

Understand how people think at work. Develop skills to be a better manager, supervisor or employer.

There are 10 lessons in this course:

1. Introduction
   • Free Will versus Determinism, Developmental and Interactive Expressions of Behaviour, NATURE versus NURTURE, Influence of Environment on Learning Behaviour, Modelling and Conformity, Conditioning involves Certain Environmental Factors which Encourage Learning to Take Place, Classical Conditioning, Operant Conditioning, Reinforcement & Punishment
2. Understanding the Employees Thinking
   • Sensation and perception, thinking and day dreaming, the Gestalt approach, unconscious and conscious psychic elements. explaining behaviour, knowledge of brain processes, personal interpretation of a given situation, instinct.
   • Terminology including: Mating, Curiosity, Maternal, Acquiring, Repulsion, Constructiveness, Rivalry, Laughter, Fighting, Walking, Swallowing, Play, Imitation, Sleep, Modesty, Domineering, Religion, Self Asserting, Sneezing, Thirst, Cleanliness, Workmanship, Parenting, Food seeking, Flight, Collecting, Sympathy.
3. Personality & Temperament
   • Mature & immature temperaments (eg. Sanguine, Melancholic, Choleric, Phlegmatic), emotional types, fear, intelligence, knowledge, deviation, etc
4. Psychological Testing
   • The Application Form; Psychological Test; The Interview; Intelligence Tests; Laws of Learning; Devising Tests; Selecting Appropriate Tests.
5. Management & Managers
   • Qualities of Managers, Understanding morale, discipline, training, etc
6. The Work Environment
   • Noise, Space, Light, Temperature, Speed of Work, etc. Accidents, Breakages, Fatigue etc.
7. Motivation and Incentives
   • Maslows model of self actualisation, Security, Money, Ambition, Companionship, Social reinforcement, Labour wastage, etc
8. Recruitment
   • Ways of seeking applicants, types of interview, ways of selecting staff.
9. Social Considerations
   • Group Behaviour, Conformity, Industrial Groups, THE HAWTHORNE EFFECT
10. Abnormalities and Disorders
    • Psychosis Neurosis Personality Disorders, Variance, Partial Disability (eg. arm.leg injuries; epilepsy, digestive disorders etc), The Psycho Neurotic.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

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