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Amadeus Expert

Amadeus Expert

Course Code
OTT1200
Payment Options
Upfront & Payment Plans
Delivery
Online & Correspondence
Duration
6 months & 70 Hours of access

This package provides you with comprehensive training in the Amadeus GDS system. It is suitable for beginners as well as those with some prior knowledge of GDS and will provide you with an expert level of knowledge in Amadeus GDS.

Most travel companies use a GDS (Global Distribution System) to book flights, hotels and car hire. Learning a GDS has many benefits, it could mean securing your ideal travel job!


Amadeus was formed in 1987 by an alliance between Air France, Lufthansa, Iberia Airlines and Scandinavian Airlines System. Today, it is the leader in terms of number of bookings worldwide with around 35% of the global market.


This expert course covers the follow subject is great detail:

• Airline Reservations (parts 1 & 2)

• Automatic Fares & Ticketing

• Car Hire

• Hotel Reservations

• Tour Reservations


Airline Reservations – Part I

• Lesson 1 - Introduction, signing in and out, work areas

• Lesson 2 - Encode and Decode

• Lesson 3 - Introduction to the PNR

• Lesson 4 - PNR redisplay, subfield display

• Lesson 5 - Timetable, flight details

• Lesson 6 - Flight availability, return availability, schedules, shortcut flight info

• Lesson 7 - Booking Seats from Availability

• Lesson 8 - Name Elements, Contact Elements

• Lesson 9 - Ticketing Element, Received-From Element

• Lesson 10 - Build and end a complete PNR

• Lesson 11 - Cancelling and changing mandatory PNR elements

• Lesson 12 - Mailing and billing elements

• Lesson 13 - General remark and OSI elements

• Lesson 14 - SSR and frequent flyer elements

• Lesson 15 - Cancelling and changing optional PNR elements

• Lesson 16 - Advance seating requests

• Lesson 17 - Seat maps

• Lesson 18 - Request specific seats, specific seat wish, modify seating

• Lesson 19 - Calculator and currency functions, minimum connect times

• Lesson 20 - Help system

• Lesson 21 – AIS

+21 drills + 4 exercises + 6 quizzes + 1 final exam

Airline Reservations – Part II

• Lesson 1 - Advanced availability entries

• Lesson 2 - Access types

• Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments

• Lesson 4 - PNR claim, rearrange segments

• Lesson 5 - Split PNR

• Lesson 6 - Working with non-homogeneous PNRs

• Lesson 7 - Working with customer profiles

• Lesson 8 - Queue count, queue placement, option element

• Lesson 9 - Queue access/exit, remove/delay queued PNRs

• Lesson 10 - Segment status, schedule change, waitlist assurance

+ 10 drills + 3 exercises + 3 quizzes + 1 final exam


Automated Fares and Ticketing

• Lesson 1 - Basic fare displays, carrier specific fares

• Lesson 2 - Fare displays for specific dates

• Lesson 3 - Additional fare display options

• Lesson 4 - Fare display follow up entries

• Lesson 5 - Fare notes

• Lesson 6 - Itinerary pricing

• Lesson 7 - Stored itinerary pricing

• Lesson 8 - Best buy pricing

• Lesson 9 - Pricing options

• Lesson 10 - PNR fare elements

• Lesson 11 - Ticketing

• Lesson 12 - Issuing EMDs

+ 12 drills + 3 quizzes + 1 exam final


Car Reservations

• Lesson 1 - Car location lists

• Lesson 2 - Display and book from multicompany car availability

• Lesson 3 - Display and book from single company car availability

• Lesson 4 - Direct car availability entries

• Lesson 5 - Car availability options

• Lesson 6 - Car sell options and direct car sell

• Lesson 7 - Car segment modify entries

• Lesson 8 - Car rate features, car terms, car policy

+ 8 drills + 2 exercises + 3 quizzes + 1 final exam


Hotel Reservations

• Lesson 1 - Hotel location lists

• Lesson 2 - Display multi-property hotel availability

• Lesson 3 - Display and book from single property hotel availability

• Lesson 4 - Direct hotel availability entries

• Lesson 5 - Hotel display options

• Lesson 6 - Hotel points of reference

• Lesson 7 - Hotel features entries

• Lesson 8 - Hotel sell options and chainspecific help pages

• Lesson 9 - Book a hotel directly and from a location list

• Lesson 10 - Change, add to, delete from, and cancel hotel segments

+ 10 drills + 3 quizzes + 1 final exam


Tour source

• Lesson 1 - The TourSource system

• Lesson 2 - Book tours in TourSource

• Lesson 3 - Modify a tour booking, complete

TourSource entries

+ 1 quiz + 1 final exam

This course includes 70 hours of access to the learning portal over 6 months.

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